YourKind
YOURKIND PTY LTD ABN 31 663 959 448
TERMS OF SERVICE
July 2024 Update
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INTRODUCTION
The Company provides the “YourKind” online social platform to facilitate meaningful connections
between users, and the discovery, growth and prosperity of communities. Use of the platform is
subject to these Terms of Service.
DEFINITIONS
The following terms are used regularly throughout these Terms of Service and have a particular
meaning:
(a) ABN means Australia Business Number.
(b) Account means a registered account within the Platform.
(c) Admin means an authorised representative of the Creator, whom has been given
administrative permissions over the Creator’s Community.
(d) Business Day means a day (other than a Saturday, Sunday or public holiday) on which
banks are open for general banking business in Sydney, Australia.
(e) Chat means the feature of the Platform that enables Users who are connected to
communicate via Messages.
(f) Community means a dedicated group within the Platform for Users to interact in
relation to a certain activity or interest. References to a ‘Brand’ or ‘Organisation’ across
the platform have the same meaning as a Community.
(g) Company means YourKind Pty Ltd ABN 31 663 959 448.
(h) Confidential Information means any written or verbal information that:
i Is information deemed as confidential under these Terms of Service;
ii A party informs the other party that it considers it confidential and/or
proprietary;
iii A party would reasonably consider to be confidential in the
circumstances; and
iv Is personal information within the meaning of the Privacy Act and GDPR.
but does not include information that a party can establish:
v Was in the public domain at the time it was given to that party;
vi Became part of the public domain, without that party’s involvement in any
way, after being given to the party;
vii Was in party's possession when it was given to the party, without having
been acquired (directly or indirectly) from the disclosing party; or
viii Was received from another person who had the unrestricted legal right
to disclose that information free from any confidentiality obligation.
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(i) Corporations Act means the Corporations Act 2001 (Cth).
(j) Enterprise Agreement means the separate written agreement entered between an
Enterprise Customer and the Company governing the Enterprise Customer’s licence
terms and conditions to the Platform.
(k) Enterprise Community means a Community with added features that is created and
managed by an Enterprise Customer.
(l) Enterprise Customer means a registered customer that enters into an Enterprise
Agreement.
(m) Enterprise Fees means the Fees payable by an Enterprise Customer, as agreed in the
Enterprise Agreement.
(n) Event means event ticketed through Platform created by a Seller or one of their Admins.
(o) Fee means a fee charged by the Company for use of the Platform and includes both
the Subscription Fee and Launch Fee.
(p) GDPR means the EU General Data Protection Regulation 2016/679.
(q) GST has the meaning given by the A New Tax System (Goods and Services Tax) Act
1999 (Cth).
(r) Intellectual Property means all copyright, patents, inventions, trade secrets, knowhow, product formulations, designs, circuit layouts, databases, registered or
unregistered trademarks, brand names, business names, domain names and other
forms of intellectual property.
(s) Launch means the feature of the Platform to launch a particular Post, Profile or
comment of another User to send a specific request to connect with that User.
(t) Launch Fee means the Fee paid by a User to unlock a certain number of Launches.
(u) Marketplace means the “YourKind Marketplace” online platform for the direct selling of
digital products and services, developed by the Company and advertised on
https://www.yko.link.
(v) Marketplace Terms means the terms and conditions of using the Marketplace, as
updated from time-to-time, which can be found at https://www.yourkind.io/terms.
(w) Match means the feature of the Platform to connect Users and facilitate the Chat
function.
(x) Message means a written communication sent between Users via the Platform.
(y) Mobile Application Marketplace means an online marketplace for access to the
Platform and other applications for mobile devices, including (without limitation) the App
Store and Google Play.
(z) Payment Gateway means Stripe or such other payment system the Company may
adopt within the Platform from time-to-time.
(aa) Personal Information has the same meaning as in the Privacy Act.
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(bb) Platform means the “YourKind” digital platform developed by the Company and
accessible from Mobile Application marketplaces and YourKind’s Site, from time-totime.
(cc) Post means an individual post on the Platform by a User that includes text and/or
multimedia content.
(dd) Privacy Act means the Privacy Act 1988 (Cth).
(ee) Privacy Policy means the Company’s privacy policy as updated from time-to-time,
which can be found at the Site.
(ff) Profile means a User’s personal profile linked to their Account, as updated from timeto-time.
(gg) Profile Link means a User’s unique link or code to share their Account.
(hh) Promotion means any promotional discount or benefit made available to Users by the
Company from time-to-time.
(ii) Site means yourkind.io, yourkindofapp.com, yko.events, yko.link, and any other URL
where the Company advertises the Platform from time-to-time.
(jj) Subscription means an active subscription for the Platform pursuant to payment of the
Subscription Fee.
(kk) Subscription Fee means a Fee charged by the Company for use of the Platform on a
periodical basis, as notified to the User from time-to-time.
(ll) Stripe means the cloud payments platform accessible at https://www.stripe.com/.
(mm) Tax Invoice has the meaning given by the A New Tax System (Goods and Services
Tax) Act 1999 (Cth).
(nn) Terms of Service means these terms and conditions of using the Platform, as updated
from time-to-time, which can be found at the Site.
(oo) Tickets means a ticket to an Event.
(pp) Ticket Seller means the Creator of a Community where Events are created to sell
Tickets.
(qq) User means any registered user of the Platform.
(rr) User Content means all information, data, documents, hyperlinks, and other such
materials entered or uploaded into the Platform by a User but does not include derivative
data or analytics.
1 USING THE PLATFORM
1.1 General
(a) To use the Platform, the User must accept these Terms of Service.
(b) The licence granted under these Terms of Service shall be ongoing until
terminated in accordance with the terms of these Terms of Service.
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(c) The User agrees that all use of the Platform is subject to these Terms of Service
and must immediately cease to use the Platform if the User can no longer agree
or adhere to these Terms of Service.
(d) The Company may suspend an Account or restrict the access of any User that
breaches these Terms of Service.
(e) Persons under 13 years of age must not use the Platform under any
circumstances. By accepting these Terms of Service, the User represents to the
Company that they are 13 years of age and above
1.2 Disclaimer
(a) The Platform provides an online social platform to facilitate Users connecting with
each other and especially Users with similar lifestyles and interests.
(b) The Company makes no representation or guarantee that the User will
successfully connect with other Users, nor that the User will be satisfied with any
Users they do connect with.
(c) The Company is in no way responsible for the conduct and actions of any User
including any interaction between Users the result of using the Platform (whether
this interaction occurs within or outside the Platform), especially the content of
any Messages.
(d) The Company does not run background checks on Users, nor does it seek to
verify that the information presented in a Profile is in fact true and accurate. The
Company makes no representation that the statements and information provided
by Users are true and accurate.
1.3 Marketplace
(a) The User may also use the Marketplace in addition to the Platform.
(b) The User acknowledges that they must take additional steps to successfully get
set up to promote and sell digital products and services via the Marketplace.
(c) The User accepts that their access to and use of the Marketplace will be
governed by the Marketplace Terms which they must agree to as a condition to
using the Marketplace.
1.4 Events & Tickets
(a) The User may create Events subject to the Ticket Sale Terms of Service.
(b) Each User agrees that:
i The Company is merely the agent for each User who sells and/or buys
Tickets;
ii All concerns, issues, disputes and refunds are the responsibility of the
Ticket Seller;
iii All booking fees paid by Users when purchasing Tickets are nonrefundable by the Company unless otherwise agreed in writing by the
Company; and
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iv The Company is not responsible or liable for any Tickets of Events or the
conduct of any person (including any Users) in respect to any Events.
1.5 Account & Profile
(a) To access the Platform, the User must have set up an Account.
(b) To create an Account, the User must verify their mobile number or email, by
entering the verification code sent to their mobile device or inbox.
(c) The User will be required to create a Profile as part of Account sign up, whereby
the User will be asked to enter their initial location, purpose, interest , and
communities, and/or join select Communities.
(d) The User may also create a new Community, which they may set as private with
invite only or public for any User to join.
(e) The User accepts that if they are a member of a Community, then their full name,
as well as their purpose, interests, and communities, will be visible to the owner
of the Community. The User expressly consents to their Personal Information
being shared in this manner.
(f) The User should complete their Profile accurately and truthfully, and not on the
behalf or upon the instruction of any third party.
(g) The User acknowledges that the effectiveness of some features of the Platform
is directly linked to the information provided in the Profile due to algorithms and
artificial intelligence adopted by the Company, especially the Match feature.
(h) The User may update their Profile and/or Account settings at any time via their
Account, which may include (without limitation):
i Filtering search results and feed content;
ii Joining or leaving from select Communities;
iii Hiding their Profile completely, or specifically their location; and/or
iv Updating their in-app push notification preferences.
(i) The User acknowledges that changes to a User’s Profile or Account may have
an immediate impact to the operation of the Platform, and especially the content
shown on their personal feed.
(j) Once created, the User may share their Profile Link with other Users and nonUser third parties at their discretion.
(k) The Company may permit or deny the User an Account in its absolute discretion
(although the User may generally obtain an Account by completing registration
and accepting these Terms of Service).
1.6 Enterprise Customer Accounts
(a) An Enterprise Customer will be required to set up its own Account and appoint
an administrator to manage the Account.
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(b) An Enterprise Customer may create an Enterprise Community under its Account
and invite select Users to join the Enterprise Community.
(c) All Users must individually create an Account and set up a Profile even if they
are invited to join the Platform via an Enterprise Customer, however no
Subscription Fees will be payable by Users in respect of their access to an
Enterprise Community.
(d) Despite clause 1.6(c) above, Users may pay Subscription Fees to enjoy certain
benefits of the Platform that are only available with a Subscription, separate and
distinct to their access to an Enterprise Community.
(e) For clarity, all Fees that apply to an Enterprise Community shall be payable
exclusively by the relevant Enterprise Customer as part of the Enterprise Fees,
which shall be paid to the Company in accordance with the terms of the
Enterprise Agreement.
(f) An Enterprise Community will provide the Enterprise Customer with certain
added features and benefits that are not otherwise available with a standard
Community, as made available by the Company from time-to-time.
(g) Where a User is a member of an Enterprise Community, they acknowledge and
accept that:
i They may lose access to the Enterprise Community at any time as
determined by the relevant Enterprise Customer (outside of the control
of the Company);
ii They may receive push notifications directly from the relevant Enterprise
Customer (outside of the control of the Company); and
iii Their full name, as well as their purpose, interests, and communities, will
be visible to the relevant Enterprise Customer.
(h) Where an Enterprise Customer does not pay the required Enterprise Fees to
maintain an Enterprise Community, then, unless it is removed completely as per
clause 1.6(i), the Enterprise Community shall automatically revert to a standard
Community and immediately lose those added features only available for an
Enterprise Community as per clause 1.6(f)
(i) An Enterprise Customer may decide to delete an Enterprise Community under
its control at any time by written notice to the Company, which once deleted shall
have the effect of removing all User access to the Enterprise Community.
(j) The legal relationship with each Enterprise Customer shall be governed under
their respective Enterprise Agreement separate to these Terms of Service.
1.7 Features
The Company shall provide the User with access to, and use of the features as provided
within the Platform from time-to-time.
1.8 Posts & Launches
(a) The User may make a Post within the Platform, which may be limited to a certain
Community and for a particular purpose or interest, at the User’s discretion.
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(b) The User may add multimedia content to a Post, subject to allowing necessary
permissions on their mobile device where required.
(c) The User may hide or delete their Post at any time within their Account.
(d) Other Users may interact with the User’s Posts including the ability to Launch the
Post (subject to any Account limitations, as per clause 3.2).
(e) The User accepts that the Company does not represent or guarantee that a
Launch request will be accepted by the recipient User, who has absolute
discretion on whether to connect with other Users.
(f) The Company does not assess, review, or approve Posts before publication and
the User is encouraged to report inappropriate and offensive Posts pursuant to
clause 1.10.
1.9 Matching & Messaging
(a) If the User wishes to Chat with a specific User, then they must Match the relevant
Profile.
(b) Only where Users independently and mutually Match each other's Profiles will
Chat become available.
(c) The User must ensure any Messages sent via the Chat are respectful and
appropriate, and in no way offensive, abusive, discriminatory, defamatory, rude,
indecent, objectionable, or unwanted.
(d) The type and amount of information shared by the User with other Users via
Chat, especially any sensitive and/or personal information, is within the complete
control and at the own risk of the User.
(e) Chat history will be stored and accessible within the User's Account indefinitely
or until the User or Company chooses to remove them.
(f) A User may block another User from sending them Messages, and/or report
another User in accordance with clause 1.10.
1.10 Lodging a Complaint
(a) The User may lodge a complaint to the Company with respect to another User’s
conduct within the Platform, whether from Posts or Messages, or fake Profiles.
(b) Where a complaint is lodged, the Company may, where it deems appropriate,
notify the User the subject of the complaint and provide them with an opportunity
to explain their case, however the Company is under no obligation to identify a
complainant.
(c) The Company may otherwise take immediate action to suspend or delete the
Account of any User that the Company determines is in breach of these Terms
of Service without notice or prior opportunity to explain their case.
(d) The Company’s decision to suspend or delete an Account is at its absolute
discretion. The Company’s decision shall be final and not subject to review.
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2 USER CONDUCT
2.1 The User agrees that it shall only use the Platform for legal purposes and shall not use it
to engage in any conduct that is unlawful, immoral, threatening, abusive or in a way that
is deemed unreasonable by the Company in its discretion.
2.2 In particular, the User agrees not to:
(a) Use the Platform to prey on, harass, stalk, threaten, abuse or otherwise unduly
interfere with Users;
(b) Misrepresent their identity, gender, age or name when creating a Profile;
(c) Impersonate any other person or create fake Profiles;
(d) Use the Platform for illegal purposes or criminal activity, or to encourage any
illegal activity;
(e) Create, enter or upload User Content that is pornographic, violent, offensive,
rude, false or otherwise immoral; and
(f) Allow any third party to access the Platform who has not agreed to these Terms
of Service.
3 FEES, PAYMENTS AND REFUNDS
3.1 Subscription Fee
(a) The primary Fee shall be the Subscription Fee, which is payable in advance for
the subscription period elected by the User.
(b) The User agrees to make payment in advance for the Subscription Fee due at
such frequency, or on such dates, as the User has subscribed for.
(c) The User can manage and update their Subscription preferences at any time via
the Mobile Application Marketplace.
(d) Subscription Fees will automatically renew on an ongoing basis and be charged
to the User at the end of the User’s current subscription period for an additional
period equal in length on the same terms, unless and until cancelled by the User
via the relevant Mobile Application Marketplace.
(e) Where a Subscription is validly cancelled by the User, those specific features and
benefits associated with the Subscription shall cease at the end of the current
billing cycle.
(f) Where applicable, Promotions may affect the applicable Subscription Fee to be
paid by the User which may include free periods.
3.2 Launch Fee
(a) As an alternative to a Subscription, the User may choose to pay the Launch Fee
to purchase and unlock a fixed number of Launches.
(b) The User will have the discretion on how and when they choose to use available
Launches linked to their Account.
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(c) Launches are not transferable between different Accounts and have no expiry
date.
(d) Where the User has exhausted their available number of Launches, they must
pay the Launch Fee again to unlock additional Launches.
(e) Where the User does not hold a Subscription, the features available from within
their Account will be substantially limited as notified by the Company.
(f) For clarity, an active Subscription provides the User with an unlimited number of
Launches (unless otherwise notified by the Company as per the terms of the
Subscription).
3.3 Booking Fee
(a) The Company shall charge each buyer of Tickets a Booking Fee which shall be
additional to the price of any Tickets.
3.4 Variations
(a) The Company reserves the right to introduce or change any Fees from time-totime by giving the User written notice. Any new or changed Fees will apply at the
next billing period after the User has been given such notice.
(b) If a User does not accept a change to any Fees, then they can simply terminate
their Account and stop using the Platform.
3.5 Payment
All Fees shall be paid via the payment gateway within the Platform and/or Mobile
Application Marketplace, or in such other manner as the Company may direct from timeto-time.
3.6 Currency
All Fees are payable in Australian dollars, however transactions may be processed in an
equivalent foreign currency (such as US dollars).
3.7 GST
For Users in Australia, GST is applicable to any Fees charged by the Company to the
User. Unless expressed otherwise, all Fees shall be deemed inclusive of GST. The
Company will provide the User with a Tax Invoice for any payments.
3.8 Refunds
(a) No refunds of Fees are offered other than as required by law.
(b) A User who is banned, blocked or suspended from using the Platform by the
Company will not receive a refund for any payments made to the Company. It is
the responsibility of the banned User to cancel any ongoing Subscription via the
relevant Mobile Application Marketplace.
4 USER CONTENT
4.1 The User acknowledges and agrees that:
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(a) User Content is the sole responsibility of the User that uploaded the User Content
to the Platform;
(b) By uploading User Content to the Platform the User warrants to the Company
that it is true and accurate;
(c) By uploading the personal information of a third party to the Platform, the User
warrants to the Company that they have this third party’s consent to do so;
(d) By sharing hyperlinks, the User warrants that the linked content is safe and
legitimate and does not pose any security risks on the User who opens it (such
as harmful third-party websites or viruses) and indemnifies the Company for any
damage, loss or harm caused from those hyperlinks the User makes available
on the Platform;
(e) The User indemnifies the Company for any User Content that is fake, illegal,
pornographic, offensive, discriminatory, defamatory, rude, indecent or
objectionable that the User makes available using the Platform;
(f) Without limiting the Company’s rights, the Company may remove or suspend
accessibility to User Content via the Platform that the Company determines is
fake, illegal, pornographic, offensive, discriminatory, rude, indecent or
objectionable in its sole discretion;
(g) To the extent permitted by law, under no circumstances will the Company be
liable in any way for User Content and the User is responsible for the accuracy,
quality and legality of any data uploaded to the Platform;
(h) The Platform may enable the User to create User Content, but by doing so the
User shall not acquire an interest to any Intellectual Property owned by the
Company which may exist in the Platform; and
(i) The User warrants that it has all necessary Intellectual Property rights to use
User Content and shall indemnify the Company for any infringement the User
commits of third-party Intellectual Property rights by using User Content on the
Platform.
5 GENERAL CONDITIONS
5.1 Licence
(a) By accepting the terms and conditions of these Terms of Service, the User is
granted a limited, non-exclusive and revocable licence to access and use the
Platform for the duration of these Terms of Service, in accordance with these
Terms of Service.
(b) The Company may issue the licence to the User on the further terms or limitations
as it sees fit.
(c) The Company may revoke or suspend the User’s licence(s) in its absolute
discretion for any reason that it sees fit, including for breach of these Terms of
Service by the User.
5.2 Modification of Terms
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(a) The Company may, in its sole discretion, modify or update these Terms of
Service from time-to-time.
(b) Where changes are made to these Terms of Service, the Company will insert a
'last modified' date at the top of these Terms of Service to indicate the effective
date of the updates.
(c) The User should review this page periodically for notice of any changes to these
Terms of Service.
(d) The Company may notify the User of a change to these Terms of Service, such
as material changes that affect the User's rights.
(e) When the Company changes these Terms of Service in a material manner, it will
update the 'last modified' date at the top of these Terms of Service and notify the
User that material changes have been made to these Terms
(f) The modified terms shall come into effect the next time the User accesses the
Platform following the update to the Terms of Service.
(g) If the User does not accept any changes to the terms of these Terms of Service,
the User may terminate these Terms of Service and must immediately cease
using the Platform.
5.3 Software-as-a-Service
(a) The User agrees and accepts that the Platform is:
i Hosted on servers managed by the Company, or by third-party service
providers and systems approved by the Company, and shall only be
accessed using the internet or other connection to the Company servers
and is not available ‘locally’ from the User’s systems; and
ii Managed and supported by the Company and other third-party service
providers engaged by the Company from time-to-time from the servers,
and that no ‘back-end’ access to the Platform is available to the User
unless expressly agreed in writing.
(b) As a hosted and managed service, the Company reserves the right to upgrade,
maintain, tune, backup, amend, add or remove features, redesign, improve or
otherwise alter the Platform.
5.4 Support
(a) The Company provides user support for the Platform via the email address
(b) The Company reserves the right to require the payment of reasonable fees for
non-standard support requests prior to the provision of such support.
5.5 Use & Availability
(a) The User agrees that it shall only use the Platform for legal purposes and shall
not use it to engage in any conduct that is unlawful, immoral, threatening, abusive
or in a way that is deemed unreasonable by the Company in its discretion.
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(b) The User is solely responsible for the security of their mobile device for obtaining
access to their Account. The User shall notify the Company as soon as they
become aware of any unauthorised access of their Account and the Company
cannot be held liable for such in any way.
(c) The User agrees that the Company shall provide access to the Platform to the
best of its abilities, however:
i Access to the Platform may be prevented by issues outside of its control;
and
ii It accepts no responsibility for ongoing access to the Platform.
5.6 Privacy & Personal Information
(a) The Company maintains the Privacy Policy in compliance with the provisions of
the Privacy Act for Personal Information that it collects about the User.
(b) The Privacy Policy does not apply to how the User handles Personal Information.
If necessary under the Privacy Act, it is the User’s responsibility to meet the
obligations of the Privacy Act by implementing a privacy policy in accordance
with law.
(c) The Platform may use cookies (a small electronic tracking code) to improve a
User’s experience while browsing, while also sending browsing information back
to the Company. The User may manage how it handles cookies in its own
browser settings.
(d) The User acknowledges and accepts:
i The Company collects Personal Information of Users as part of creating
an Account and/or Profile;
ii The full name of a User, as entered in their Account, may be shown to
other Users once they have connected and Chat is enabled;
iii Under no circumstances will the Company be responsible to the User for
another User's use of Personal Information; and
iv All Personal Information input into the Platform by a User is provided with
that User's consent.
5.7 Analytics
The Company may use information and data collected via the Platform, which may
include User Content, for promotional, research, developmental, statistical and analytical
purposes, subject to and in accordance with the Privacy Policy.
5.8 Security
The Company takes the security of the Platform and the privacy of its Users very
seriously. The User agrees that the User shall not do anything to prejudice the security
or privacy of the Company’s systems or the information on them.
5.9 Intellectual Property
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(a) Trade marks. The Company has moral and registered rights in its trade marks
and the User shall not copy, alter, use or otherwise deal in the marks without the
prior written consent of the Company.
(b) Proprietary Information. The Company may use software and other proprietary
systems and Intellectual Property for which the Company has appropriate
authority to use, and the User agrees that such is protected by copyright,
trademarks, patents, proprietary rights and other laws, both domestically and
internationally. The User warrants that it shall not infringe on any third-party
rights through the use of the Platform.
(c) The Platform. The User agrees and accepts that the Platform is the Intellectual
Property of the Company and the User further warrants that by using the Platform
the User will not:
i Copy the Platform or the services that it provides for the User’s own
commercial purposes; and
ii Directly or indirectly copy, recreate, decompile, reverse engineer or
otherwise obtain, modify or use any source or object code, architecture,
algorithms contained in the Platform or any documentation associated
with it.
(d) Content. All content (excluding User Content) submitted to the Company,
whether via the Platform or directly by other means, becomes and remains the
Intellectual Property of the Company, including (without limitation) any source
code, analytics, insights, ideas, enhancements, feature requests, suggestions or
other information provided by the User or any other party with respect to the
Platform.
5.10 Third Party Dependencies
The User agrees and acknowledges that the Platform has third party dependencies which
may affect its availability, including (without limitation) internet service providers and
hosting services, and that the Company has no means of controlling the availability of
such dependencies and shall not be liable for any interruptions to such.
5.11 Confidentiality
(a) Each party acknowledges and agrees that:
i the Confidential Information is secret, confidential and valuable to the
disclosing party (Discloser);
ii it owes an obligation of confidence to the Discloser concerning the
Confidential Information;
iii it must not disclose the Confidential Information to a third party except
as permitted in these Terms of Service;
iv all Intellectual Property rights remain vested in the Discloser, but
disclosure of Confidential Information does not in any way transfer or
assign any rights or interests in the Intellectual Property to the receiving
party; and
v any breach or threatened breach by the receiving party of an obligation
under these Terms of Service may cause the Discloser immediate and
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irreparable harm for which damages alone may not be an adequate
remedy. Consequently, the Discloser has the right, in addition to other
remedies available at law or in equity, to seek injunctive relief against the
receiving party (and its agents, assigns, employees, officers and
directors, personally) or to compel specific performance of this clause.
(b) A party must notify the Discloser in writing, giving full details known to it
immediately, when it becomes aware of:
i any actual, suspected, likely or threatened breach by it of any obligations
it has in relation to the Confidential Information.
ii any actual, suspected, likely or threatened breach by any person of any
obligation in relation to the Confidential Information; or
iii any actual, suspected, likely or threatened theft, loss, damage, or
unauthorized access, use or disclosure of or to any Confidential
Information.
(c) The receiving party must promptly take all steps that the Discloser may
reasonably require and must co-operate with any investigation, litigation or other
action of the Discloser or of a related body corporate if there is:
i any actual, suspected, likely or threatened breach of a term of these
Terms of Service; or
ii any theft, loss, damage or unauthorized access, use or disclosure of or
to any Confidential Information that is or was in its possession or control.
5.12 Liability & Indemnity
(a) The User agrees that it uses the Platform at its own risk.
(b) The Company makes no representation or guarantee that the User will gain a
particular benefit from using the Platform.
(c) The User acknowledges that the Company is not responsible for the conduct or
activities of any User and that the Company is not liable for such under any
circumstances.
(d) The User agrees to indemnify the Company for any loss, damage, cost or
expense that the Company may suffer or incur as a result of or in connection with
the User’s use of or conduct in connection with the Platform, including any breach
by the User of these Terms of Service.
(e) In no circumstances will the Company be liable for any direct, incidental,
consequential or indirect damages, damage to property, injury, illness, loss of
property, loss or corruption of data, loss of profits, goodwill, bargain or
opportunity, loss of anticipated savings or any other similar or analogous loss
resulting from the User’s access to, or use of, or inability to use the Platform,
whether based on warranty, contract, tort, negligence, in equity or any other legal
theory, and whether or not the Company knew or should have known of the
possibility of such damage, injury, illness or business interruption of any type,
whether in tort, contract or otherwise.
(f) Certain rights and remedies may be available under the Competition and
Consumer Act 2010 (Cth) or similar legislation of other States or Territories and
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may not be permitted to be excluded, restricted or modified. Apart from those
that cannot be excluded, the Company and the Company’s related entities
exclude all conditions and warranties that may be implied by law. To the extent
permitted by law, the Company’s liability for breach of any implied warranty or
condition that cannot be excluded is restricted, at the Company’s option to:
i The re-supply of services or payment of the cost of re-supply of services;
or
ii The replacement or repair of goods or payment of the cost of
replacement or repair.
5.13 Termination
(a) Either party may terminate these Terms of Service by giving the other party
written notice or simply by cancelling an Account, and access to the Platform
shall terminate immediately, or at the end of the User’s subscription period if at
the time of terminating these Terms of Service the User holds an active
Subscription.
(b) Termination of these Terms of Service is without prejudice to and does not affect
the accrued rights or remedies of any of the parties arising in any way out of
these Terms of Service up to the date of expiry or termination.
5.14 Dispute Resolution
(a) If any dispute arises between the parties in connection with these Terms of
Service (Dispute), then either party may notify the other of the Dispute with a
notice (Dispute Notice) which:
i Includes or is accompanied by full and detailed particulars of the Dispute;
and
ii Is delivered within 10 Business Days of the circumstances giving rise to
the Dispute first occurring.
(b) Within 10 Business Days after a Dispute Notice is given, a representative of each
party with the authority to resolve the dispute, must meet (virtually or otherwise)
and seek to resolve the Dispute.
(c) Subject to clause (d), a party must not bring court proceedings in respect of any
Dispute unless it first complies with the requirements of the dispute resolution
mechanism outlined in this clause.
(d) Nothing in this clause prevents either party from instituting court proceedings to
seek urgent injunctive, interlocutory or declaratory relief in respect of a Dispute.
(e) Despite the existence of a Dispute, the parties must continue to perform their
respective obligations under this document and any related agreements.
5.15 Electronic Communication, Amendment & Assignment
(a) The Company will send the User notices and other correspondence to the details
that the User submits to the Company, or that the User notifies the Company of
from time-to-time. It is the User’s responsibility to update its contact details as
they change.
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(b) A consent, notice or communication under these Terms of Service is effective if
it is sent as an electronic communication unless required to be physically
delivered under law.
(c) Notices must be sent to the parties’ most recent known contact details.
(d) The User may not assign or otherwise create an interest in these Terms of
Service.
(e) The Company may assign or otherwise create an interest in its rights under these
Terms of Service by giving written notice to the User.
5.16 General
(a) Special Conditions. The parties may agree to any Special Conditions to these
Terms of Service in writing.
(b) Prevalence. To the extent these Terms of Service are in conflict with, or
inconsistent with any Special Conditions made under these Terms of Service,
the terms of those Special Conditions shall prevail.
(c) Disclaimer. Each party acknowledges that it has not relied on any
representation, warranty or statement made by any other party, other than as set
out in these Terms of Service.
(d) Relationship. The relationship of the parties to these Terms of Service does not
form a joint venture, agency or partnership.
(e) Waiver. No clause of these Terms of Service will be deemed waived and no
breach excused unless such waiver or consent is provided in writing.
(f) Further Assurances. Each party must do anything necessary (including
executing agreements and documents) to give full effect to these Terms of
Service and the transaction facilitated by it.
(g) Governing Law. These Terms of Service are governed by the laws of New South
Wales, Australia. Each of the parties hereby submits to the non-exclusive
jurisdiction of courts with jurisdiction there.
(h) Severability. Any clause of these Terms of Service, which is invalid or
unenforceable, is ineffective to the extent of the invalidity or unenforceability
without affecting the remaining clauses of these Terms of Service.
(i) Interpretation. The following rules apply unless the context requires otherwise:
i Headings are only for convenience and do not affect interpretation.
ii The singular includes the plural and the opposite also applies.
iii If a word or phrase is defined, any other grammatical form of that word
or phrase has a corresponding meaning.
iv A reference to a clause refers to clauses in these Terms of Service.
v A reference to legislation is to that legislation as amended, re-enacted or
replaced, and includes any subordinate legislation issued under it.
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vi Mentioning anything after includes, including, or similar expressions,
does not limit anything else that might be included.
vii A reference to a party to these Terms of Service or another agreement
or document includes that party’s successors and permitted substitutes
and assigns (and, where applicable, the party’s legal personal
representatives).
viii A reference to a person, corporation, trust, partnership, unincorporated
body or other entity includes any of them.
ix A reference to information is to information of any kind in any form or
medium, whether formal or informal, written or unwritten, for example,
computer software or programs, concepts, data, drawings, ideas,
knowledge, procedures, source codes or object codes, technology or
trade secrets.
END TERMS OF SERVICE